My brothers new laptop he has only had for a short while has stopped working. He ain't that clued up on stuff like this. It's an HP Pavilion G series (6). I have it at home, it's not firing up like it should, it's very slow when going into windows. I went into it in Safe Mode, but things are still running slow. It's never had a restore point done to it yet, so I can't go back to an earlier time. It's running Windows 7. What do you think I should try next? When I went into it the normal way it just stopped on a blank screen, all I could see was the mouse.