Well, I don't know what they've done to the laptop when trying to fix it, but I'm having no end of problems with it now. I think because they've replaced the cover for the screen, they've had the laptop to bits. Now, if you move the screen when the laptop is switched on, something is shorting inside, and causing the power to go off! Thats not good! The slightest knock on the laptop is causing this. They can have the bugger back and get it fixed!