Must say its not my ISP they have bent over backwards to help its BT, even considered swapping just to get them to move two wires in the green box at top of road. All they are interested in is its ok for phone so no fault on the line.
Cant speak direct to the engineers have to go through two departments first.
In your house wired sockets inc extentions you only need two wires connected 2 & 5.
Had more than enough of the big companies trying to play hard ball, all i will say is sign up then try and get out. One of them even stole the phone line and had to pay three months up front to get out while still paying for the one i signed up for, name begins with a P as mentioned above.
You get what you pay for, £7 p/m wont get much. See if you can find the small print regarding bandwidth and throttling even though they say 'unlimited' This means they make it up to suit themselves.
At least you know what you are going to get with an Entanet provider 30Gb peak and 300Gb off peak p/m, no restictions inc bandwidth or throttling. Shame i cant make use of it.