It just feels cheap and plastic. I had the 6500 slide before that, and that had a good weight about it, felt like a quality phone 🙂. The E71 feels a little like my 6500 slide I had. The bloke in the phone shop said the same, they have threw in loads of good stuff in the N96 but left off the build quality of the phone. I seen a few people come into the phone shop and they had a look at the new N96, then I heard them say they did not like it.