Just found this info from a site called Modaco.
http://www.modaco.com/Orange-UK-upgrade ... t3411.html
From Wednesday 12th February 2003, the upgrade fee structure will change for all Orange customers who have had their current Orange phones for less than 18 months.
Why are Orange changing the structure?
Suposedly to reward high value customers who spend over £60 per month for their loyalty and to increase customer satisfaction
Customers who have had their phones for less than 18 months may be required to pay an upgrade fee, which is subject to status, in addition to the cost of their new phone.
Customers who have had their phones for more than 18 months will only have to pay the cost of their new phone when they upgrade
New Orange Upgrade Fees
Age of phone (Since Subscription Start or Last Upgrade Event)
Customer value (illustrative total monthly customer bill per handset)
Band 1 (<£30 )
0-3 Months (0-<3 ) £250.00
3-7 Months (3-<7 ) £200.00
7-12 Months (7-<12 ) £125.00
12-18 Months (12-<18 ) £50.00
18 Months + (18 + ) £0.00
Band 2 (£30 - £60 )
0-3 Months (0-<3 ) £250.00
3-7 Months (3-<7 ) £100.00
7-12 Months (7-<12 ) £75.00
12-18 Months (12-<18 ) £0.00
18 Months + (18 + ) £0.00
Band 3 (£60+)
0-3 Months (0-<3 ) £250.00
3-7 Months (3-<7 ) £50.00
7-12 Months (7-<12 ) £0.00
12-18 Months (12-<18 ) £0.00
18 Months + (18 + ) £0.00